At Rank Brain Marketing, we are committed to providing high-quality digital marketing courses that help you achieve your learning goals. However, we understand that sometimes circumstances may change. That is why we offer a straightforward refund policy to ensure your satisfaction.
Refund Eligibility
- Time Frame: You are eligible to request a refund within 7 days of purchasing the course.
- Condition: Refunds will only be processed if you have not accessed more than 20% of the course content. Once you exceed this threshold, a refund will not be granted.
How to Request a Refund
To request a refund, follow these simple steps:
- Send an email to info.rankbrainmarketing@gmail.com with the subject line: Refund Request – [Your Course Name].
- Include the following information in your email:
- Your full name
- Purchase date
- Order confirmation number or receipt
- Reason for requesting the refund (optional but appreciated)
Processing Refunds
- Once we receive your refund request, we will review it to ensure it meets the eligibility criteria.
- Approved refunds will be processed within 5-7 business days.
- Refunds will be issued to the original payment method used during the purchase. Please note that depending on your bank or payment provider, it may take additional time for the funds to reflect in your account. (only Registration fee deduct)
Important Notes
- Refund requests made after the 7-day window will not be accepted under any circumstances.
- Refunds are not applicable for group or corporate purchases.
- Any additional charges (e.g., currency conversion fees) incurred during the refund process will not be covered by Rank Brain Marketing.
We are dedicated to ensuring a smooth and transparent process. If you have any questions or concerns about this policy, feel free to contact us at info.rankbrainmarketing@gmail.com.